This Privacy Policy explains how Travkings Tours & Travels Pvt. Ltd. (“Travkings”, “we”, “our”, “us”) collects, uses, stores, and protects personal information shared by users (“you”, “your”) when you visit our website, use our mobile platforms, contact us, or use any of our travel-related services (together called “Service Channels”).
By using our Service Channels, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
This policy applies only to Travkings platforms and does not cover third-party websites or applications linked from our platforms. We advise you to review the privacy policies of such third parties separately.
We collect personal information to:
We collect and process data only when we have a lawful reason to do so, such as fulfilling a contract, complying with legal obligations, serving legitimate business interests, or when you have given consent.
Travkings acts as the Data Controller for most of the personal data processed through our platforms. In some cases, we may process data on behalf of airlines, hotels, or other service providers and act as a Data Processor.
Depending on how you interact with us, we may collect:
Name, title, date of birth, Address, email ID, phone number
Username, password, security information
Passenger details, travel preferences, booking history, Documents required for visa or forex services such as passport copies, photographs, bank statements, and application forms (only when you request such services)
Your communication choices and interaction with promotions
IP address, browser type, device information, pages visited, time spent on site
Information received from social media platforms or partners where permitted by your privacy settings
We do not intentionally collect sensitive personal information unless required for specific services like visa processing.
We collect information when you:
We also receive limited technical data from analytics service providers such as Google.
Your information may be used to:
You may unsubscribe from marketing communications at any time.
We may share your information only when necessary, including with:
These parties are required to use your information only for service-related purposes and to protect it properly.
We do not sell or trade your personal data.
Some service providers may be located outside India. When data is transferred internationally, we ensure reasonable security measures and contractual safeguards are in place.
If you submit reviews, photos, videos, or feedback, they may be displayed publicly on our platforms or marketing channels. By submitting such content, you grant Travkings the right to use it for promotional and business purposes without compensation. Please ensure that any content you post does not violate any law or third-party rights.
We use cookies and similar technologies to:
You can control cookie settings through your browser.
Our mobile app may request access to:
You may manage these permissions through your device settings.
We use appropriate technical and organizational measures such as:
While we take strong precautions, no online system can be completely secure.
We keep your information only as long as needed for:
After this period, data is securely deleted or anonymized.
We may update this Privacy Policy from time to time. Updated versions will be posted on our website. Continued use of our services means you accept the updated policy.
Subject to applicable laws, you may have the right to:
Requests can be made by contacting us using the details below.
For privacy-related questions or requests, please contact:
Data Protection Officer (DPO)
Corporate Office
Travkings Tours & Travels Pvt. Ltd.
Venus Tower B-603, Veera Desai Road, Azad Nagar 2,
Andheri West, Mumbai, Maharashtra – 400053, India
